RaX Features

Everything you need to manage your car rental business in one platform

RaX offers a complete set of integrated tools covering everything from booking management to financial control, fleet administration, and customer management.

Platform

Common system features

Tools and features available across all platform sections for efficient and consistent management.

Interface and data management

Tables with search, advanced filters and pagination

Detail view with tabs

Multi-step wizard for creation

Bulk actions: import, export and deletion

General configuration

Tenant configuration: company data, subdomain, logo, color, customer contact

Virtual Counter: process steps configuration and grace periods or late pickup times

Integrations: Stripe for online payments

Legal terms: clause templates configurable per office

Contract models: customizable templates with preview

Taxes: rate configuration per office and products

Bookings

The operational heart of your business

Manage the complete booking lifecycle from creation to closure, with an automatic booking engine that calculates availability, prices, and applies rates automatically.

Customer and partner booking web

Digital check-in with document verification

Digital contracts with electronic signature

Add extra products

Vehicle selection and assignment from planner

Booking payment and deposits manual or with links

Vehicle delivery and return reports with damages

Contract closure with automatic extras calculation

Deposit management (total or partial capture, release)

Booking modification with automatic recalculation

Ideal for:

Tourist Car Rental Hotel Rentals

Customers

CRM to manage your customer base

Manage all your individual customers and companies from a single place, with KYC documents, multiple addresses, and special commercial conditions.

Individual customer and company management

Linking individual customers to companies

Document registration (ID, passport, driver's license, facial recognition, insurance, others)

Validation states: required, pending, under review, validated, error, pass through counter

Multiple addresses per customer (residence, tax, vacation, office, billing, etc)

Automatic reuse of validated documents in new bookings

Difference between paying customer and driver in bookings

Special conditions and specific rates per customer or company

Ideal for:

Airports & Stations Motorcycle Rentals

Fleet

Complete control of your vehicles

Manage all vehicle-related operations: registration, planning, maintenance, immobilizations, and damage control.

Vehicles

Vehicle registration with operational information (office, odometer, energy level, etc)

Technical information inherited from model (energy type, doors, seats, transmission, traction)

Operational states: available, reserved, rented, in maintenance, out of service

Automatic update of states, odometer, energy level and office based on triggers (contract closure, immobilizations)

Planning

Calendar view with vehicle availability and occupancy

Create bookings by dragging over empty cells

Resize bookings and immobilizations by dragging ends

Automatic detection of overbookings and discrepancies

Visual indicators for vehicles outside owner office

Temporal navigation and zoom to see more or fewer days

Incremental vehicle loading for better performance

Immobilizations

Temporary vehicle blocking with priority over bookings

Immobilization types: temporary block, maintenance, repair

Repair types: engine, transmission, brakes, suspension, steering, tires, etc.

Grouping of maintenance tasks and damages in immobilizations

Maintenance Program

Preventive maintenance program with automatic calculation based on last maintenance date, odometer and configured intervals

Automatic classification and grouping of overdue or upcoming maintenance in immobilizations

Manual creation of maintenance with type, date and odometer

Recalculation of complete program when vehicle data changes

Damages

Damage control with zone, type, severity and photos

Detailed description and specific location

Photos captured from camera or uploaded from file

Grouping of pending damages in repair immobilizations

Finance

Complete financial control

Manage the complete financial cycle: rental agreements, invoices, payments, and deposits, with complete traceability and automatic state recalculation.

Rental Agreements

Agreements automatically generated when entering active rental phase

Complete price breakdown with billing concepts, discounts and taxes

Digital contract signature with PDF generation and storage as attachments

Linking to bookings and basis for generating invoices

Invoices

Automatic invoices from rental agreements

Multiple invoice lines with concepts, quantities, unit prices and discounts

Automatic state recalculation based on received payments

Linking to individual customers or companies

PDF generation of invoices and email sending

Note: Invoices do not have fiscal validity, only for traceability

Payments

Payment registration in cash, card, bank transfer or direct debit

Linking payments to invoices, agreements or bookings

Payment concepts: rental, deposit, extras, fines

Stripe integration for online payments

Deposits

Blocking funds in customer's card without charging them

Total or partial deposit capture

Deposit release if there are no incidents

Automatic payment record creation when capturing deposit

Support for Stripe deposits or manual deposits

Masters

Fundamental system configuration

Define all master data used in daily operations: offices, vehicles, rates, products, channels, and more.

Offices

Address, contact, time zone, type and office hierarchy

Opening and closing hours by time slots for each day of the week

Closed days for holidays or special events

Optional flight number for bookings at airports

Vehicle planning per office with stock by group

Stock control per office for physical products

Vehicle Groups

Vehicle groups with unique code, descriptive name and standard ACRISS class for integration with external systems

Overbooking configuration per group

Reference model for representative group image

Assignment of multiple vehicle models to group

Vehicle Models

Identification: Name, Brand, Model, Variant, Group, Photo

Specifications: energy type, doors, seats, transmission, traction, etc

Features: Tank capacity, consumption, trunk, dimensions, etc

Equipment: air conditioning, GPS, Bluetooth, parking sensors, etc

Maintenance Templates

Maintenance templates with type, frequency and description

Application to all models or specific models

Configurable occurrence limit

Automatic generation of maintenance tasks based on templates

Rates

Applicability by office or all offices and linking to sales channel, specific customer or company

Configurable currency per rate

Unlimited mileage or with included kilometers and price per additional km

Applicability restrictions: validity dates, minimum advance, minimum/maximum days

Simple price models (per rental, day, hour, month, kilometer, percentage)

Complex price models (matrix by vehicle group and products)

Products included in base price or upsellable

One-way conditions for pickup and return at different offices

Products

Product catalog with unique code, name, description, type, OTA classification and accounting code

Product types: rental, mileage, fuel, insurance, surcharge, extra, delivery

Operational rules: activation, taxes, discounts, commissions, stock control

Out-of-rate products (manual only at counter or after rental)

Upsellable products (additional option during booking)

Inheritance in rate with configurable default values

System predefined products (locked)

Sales Channels

Sales channels with predetermined origin and medium

Origins: unspecified, direct web, paid media, metasearch, OTA, referral, partner B2B, corporate, offline

Media: booking engine, API/OTA, WhatsApp, phone, email, walk-in, RMS admin

Commissions with base (total with/without taxes), type (percentage or fixed amount) and value

Automatic discounts: percentage, fixed amount, or both

Discount accumulation with promotional codes (configurable)

Personalized links for channels

Channel analytics with originated bookings and CSV export

Promotional Codes

Promotional codes with unique identifier

Percentage discount or fixed amount

Conditions: validity dates, minimum days, usage limit, one use per customer

Restriction to allowed or blocked sales channels

Automatic validation of all conditions

Code usage analytics with CSV export

Quick setup

The system includes an onboarding checklist that guides you through the 6 fundamental steps to start your operation:

Create your first vehicle model

Create a vehicle group

Create your first office

Add a vehicle to your fleet

Configure your first rate

Generate your first booking

Ready to get started?

Try RaX for free and discover how it can transform your car rental operation.