Privacy Policy

Zentia Labs LLC, 30 N Gould St Ste N, Sheridan, WY 82801, USA, is responsible for personal data processed when browsing the public RaX Mobility website, using contact forms, suggesting tools or interacting with cookies and analytics.

This policy does not govern processing carried out by external tools, RMS providers, channels, vendors or websites linked from the directory.

• Contact data submitted through forms: name, email, phone, company, role, country and message.
• Editorial suggestions: proposed tool, URL, description, professional context and public documentation you provide.
• Communications: emails, correction requests, partner proposals and associated follow-up.
• Technical data: IP address, browser, device, pages viewed, language, cookies, logs, security events and aggregated analytics.
• Preferences: cookie consent and communication preferences where applicable.

• Respond to queries, tool suggestions, editorial requests and partner proposals.
• Publish, maintain and improve recommendations, guides, resources and directory categories.
• Protect the security, availability and operation of the public website.
• Measure audience, performance and navigation through analytics tools where a lawful basis exists.
• Comply with legal obligations and handle claims or valid requests.

• Consent when you submit forms, accept non-essential cookies or request communications.
• Legitimate interest to maintain, protect and improve the public website and respond to reasonable professional requests.
• Compliance with legal obligations where information must be retained or authorities must be answered.
• Pre-contractual measures when you request information about a possible collaboration, sponsorship or resource.

Do not submit credentials, identity documents, end-customer data, driver data, sensitive financial information or third-party confidential information that you are not expressly authorized to share.

If we receive unnecessary or sensitive information, we may delete it or restrict its processing as appropriate.

We may use hosting, security, analytics, consent, email and technical support providers to operate the public website.

Links to external tools take you to third-party websites. RaX Mobility does not control their cookies, forms, privacy policies, security or commercial practices.

If a link is affiliate-based or sponsored, it will be identified when applicable commercial documentation exists; this does not change the third party responsibility for its own data processing.

Zentia Labs LLC is incorporated in the United States and may work with personnel or providers located outside the European Economic Area.

Where applicable, we will use contractual safeguards and reasonable measures to protect personal data processed in connection with the public website.

• Queries, suggestions and communications: for as long as necessary to handle the request and, as a reference, up to 24 months from the last interaction unless another obligation or legitimate interest applies.
• Cookies and analytics: according to the duration stated in the cookie policy or consent configuration.
• Technical and security logs: usually up to 12 months, unless investigation, abuse or defence needs require otherwise.
• Data required by law: for the applicable legal period.

We apply reasonable technical and organizational measures to protect the public website and processed data, including access controls, encryption in transit, vendor review and security monitoring.

No system is completely infallible; if you detect a security issue, contact us through the indicated channels.

You may request access, rectification, erasure, objection, restriction and portability where applicable under relevant law.

To exercise your rights or raise privacy questions about the public website, contact privacy@raxmobility.com.

We may update this policy to reflect legal, technical or editorial changes. The current version will be published on this page.